Dedicated
teammates
For business owners and operators
Interviewed, tested and reference checked before you see them
In two weeks

A shortlist built around your needs

Tell us what you need. We will match you with vetted candidates and help get the right person integrated into your team in less than two weeks. You will have a structured 30-day onboarding plan, plus ongoing support for you and your teammate moving forward.

Meet candidates before you payLaunch offerFirst month $1,000· then $2,083/mo
No recruiting feeNo per-interview feeBilling starts after selection30-day money-back guaranteeYour schedule and timezoneReplacement support includedOne flat price for every rolePayroll and equipment handledWeekly check-ins and coachingInterview before you payNo recruiting feeNo per-interview feeBilling starts after selection30-day money-back guaranteeYour schedule and timezoneReplacement support includedOne flat price for every rolePayroll and equipment handledWeekly check-ins and coachingInterview before you pay
The whole system, not just the person

SCALER

A Scaler is one professional selected to own a defined seat in your business, full time, with recruiting, payroll, equipment, coaching and replacement support around them. A freelancer completes work. A Scaler owns an outcome.

Full time
Yours alone, in your hours
~14 days
To a shortlist
$0
Until you choose
✓Interviewed, tested and reference checked
✓Trained on your tools before day one
✓Works your hours and your timezone
✓Weekly check-ins and coaching from us
✓Payroll, equipment and connectivity handled
✓Replacement support if it is ever needed
See the candidates first
Meet candidates before you pay

This is what you see before you spend a dollar.

A live preview of the candidate pool your team reviews. Intro video, resume, why we picked them. One person per screen.

app.scalesource.com/pool · Sales Support & Estimating · 1 of 4
Our first choice
Daniela Iraheta
Sales Operations · Tegucigalpa, Honduras
Why we picked Daniela for you

Fifteen years running sales operations, and she built the estimating process at her last company from nothing. The closest fit to what you described.

What Daniela brings
Led a team of 12Closed $400k in new businessBuilt the estimating processHeld a 34% quote-to-close rate
Skills and software
SalesforceHubSpotServiceTitanExcel, advancedPower BI
Can start within two weeks·Spanish, native · English, C1
Intro video2:14
Resume
Grupo Karims2019 — now
Sales Operations Manager
Distribuidora Nacional2014 — 2019
Business Manager
Comercial del Valle2011 — 2014
Account Executive
Five taps. No form, no fee.

Illustrative profiles. Real pools show real people, with private details protected until you interview.

The problem

Your business should not depend on you doing every recurring task.

Every call you answer, invoice you chase, estimate you prepare or schedule you fix is work that did not need the owner. It is important enough to give a real owner and a scorecard.

A seat, not a task.

A freelancer completes work. A Scaler is selected to own a defined role inside your business, full-time, with a system around the relationship.

The seats we fill

Recognise the seat. We will find the person.

Six remote-eligible roles, one flat price. Pick the one that sounds like your week.

Tap a seat to see what it owns
Revenue leakage
Customer Service & Virtual Reception
What this seat owns
✓Every inbound call answered, in your hours
✓Scheduling, confirmations and reminders
✓First-response on email and chat
✓Ticket and CRM notes kept current
First scorecard
Calls answered %First-response timeBookings made
$2,083 / month · same price for every role
How it works

Four steps. You own one of them.

We do not send a resume pile and disappear. The relationship begins when your Scaler starts.

01Together
Define the role

Your free Role ROI Map: the seat, the tasks that transfer, a first scorecard and the full-cost comparison.

02We do
Meet matched candidates

We recruit and vet against your scorecard. You interview as many as you like. No fee to look.

03You do
Choose your Scaler

Pick the person. Billing starts here, not before. First month $1,000 with a 30-day guarantee.

04We do
Onboard with support

A 30-day plan, weekly check-ins, coaching, payroll, equipment and replacement support if it is ever needed.

Timing, honestly: role definition immediately, recruiting starts right after our call, and candidates as soon as they are qualified. A 30-day onboarding plan is included. Specialty roles take longer and we will tell you that upfront rather than promise a date.

Placements

Seats we have filled
Franchise · fencing
Sales Support & Estimating
Superior Fence & Rail
Superior Fence & Rail
Broward · An Empower Brands company
Placement01
The estimating desk stopped being the owner’s evening job.
Every quote out the same day, every one followed up
Estimates prepared and sentQuote follow-up on a scheduleCRM kept current
In their words
“Our remote team has proven successful and beneficial, and it will allow us to expand at a quicker pace than we could with only in-house employees.”
Raul Trestini
Superior Fence & Rail Broward
Franchise · fencing
Customer Service & Scheduling
Superior Fence & Rail
Superior Fence & Rail
Denver · An Empower Brands company
Placement02
Onboarded in days, not the months a local search takes.
A working seat faster than recruiting on their own
Inbound calls answeredScheduling and confirmationsCustomer follow-up
In their words
“The onboarding process was really smooth and easy. It was surprisingly fast and much easier than recruiting on our own.”
Jeff McKenna
Superior Fence & Rail Denver
Logistics platform
Customer Service & Support
Bungii
Bungii
Logistics platform
Placement03
Support coverage that holds through the busy window.
First response inside minutes, through peak hours
Inbound supportEscalation handlingTicket hygiene
In their words
“We have been able to scale our business quickly working with ScaleSource and highly recommend them.”
Chelsea Bosak
Bungii
Franchise networks
Built for multi-location operators
One seat can carry the admin, calls or bookkeeping for several units at once.
Repeated workflows, centralised back-office needs and the brand's standards baked in.
Empower BrandsMaid Right
Buzz Franchise BrandsThe Brothers That Just Do GuttersHeroes Lawn Care

Seats, quotes and brands shown with permission. Individual results are not a guarantee of outcome for every business.

Our Talent

Scalers at work

Real people in real seats, working full time inside one business. Every one interviewed, tested and reference checked before you ever see them.

“I am not a freelancer taking tasks. I run the quoting desk for one business.”
Daniela I.
Sales Operations · Honduras
15 yrs
“Two hundred estimates a month, and every one followed up on a schedule.”
Rafael O.
Estimating · Colombia
6 yrs
“Thirty qualified meetings a month, booked straight into their calendar.”
Carla M.
Inside Sales · Portugal
2 yrs
“Their books close by day six. I own the reconciliations and the reporting pack.”
Mateo S.
Bookkeeping · Argentina
7 yrs
“A hundred and twenty appointments a week across three of their locations.”
Alejo R.
Client Coordination · Colombia
4 yrs
“The inbox and the calendar are mine. Nothing reaches the owner that should not.”
Lucía F.
Executive Assistant · Mexico
9 yrs
An honest comparison

Upwork is not broken. You are using a project marketplace to fill a full-time seat.

ScaleSource is not always the right answer. Use local employees for work that must happen in person. Use freelancers for true projects. Use us when you need a recurring, remote-eligible seat and want the hiring and support system handled.

The managed seat
ScaleSource
A recurring, remote-eligible seat you want handled end to end.
$2,083
per month, flat, all in
✓Dedicated full time to you
✓Recruiting and vetting done for you
✓Interview before any payment
✓No recruiting or placement fee
✓Payroll and payment administration
✓Equipment and remote infrastructure
✓Coaching and weekly account support
✓Replacement support included
You still own
Managing the person, the same as any team member.
Project marketplace
Upwork, Fiverr, freelancers
Projects, specialist tasks, variable hours and short-term needs.
Hourly
plus platform fees
–Dedicated full time to you
–Recruiting and vetting done for you
–Interview before any payment
–No recruiting or placement fee
–Payroll and payment administration
–Equipment and remote infrastructure
–Coaching and weekly account support
–Replacement support included
You still own
Sourcing, screening, availability, workflow design, management and continuity.
On your payroll
Local W-2 hire
Roles needing physical presence, local licensing or in-person contact.
Wage +25–40%
taxes, benefits, equipment
✓Dedicated full time to you
–Recruiting and vetting done for you
–Interview before any payment
–No recruiting or placement fee
–Payroll and payment administration
–Equipment and remote infrastructure
–Coaching and weekly account support
–Replacement support included
You still own
Recruiting time and fees, payroll taxes, benefits, equipment, onboarding and replacement.
Direct, unmanaged
Hire offshore yourself
Businesses with mature international payroll and management systems.
Wage + setup
contracts, compliance, tooling
✓Dedicated full time to you
–Recruiting and vetting done for you
–Interview before any payment
✓No recruiting or placement fee
–Payroll and payment administration
–Equipment and remote infrastructure
–Coaching and weekly account support
–Replacement support included
You still own
Recruiting, vetting, contracts, payment, equipment, coaching, retention and replacement.
Introductions only
Traditional recruiter
When you want candidate introductions and will own employment.
Fee + wage
typically 15–25% of salary
✓Dedicated full time to you
✓Recruiting and vetting done for you
–Interview before any payment
–No recruiting or placement fee
–Payroll and payment administration
–Equipment and remote infrastructure
–Coaching and weekly account support
–Replacement support included
You still own
Onboarding, payroll, daily support, coaching, performance and any future replacement.

Best for: freelancers for projects and specialist tasks; local hires for physical presence or licensing; direct offshore for businesses with mature international payroll and management; recruiters when you want introductions and will own employment. Cost comparisons should account for full employer cost, not wage alone.

In their words

Owners who stopped doing the work that kept coming back.

Texas Litter Control
Jennifer Hamada
QC Manager · Spring, Texas
Watch the film
“It has been a game changer for our company. Taking a big chunk of that off of our in-house staff, it has really helped improve our customer service, make everybody happier.”
✓Every call answered during clinic hours
✓Reminders and recalls back on schedule
✓Front desk freed for patients in the room
Jennifer HamadaQC Manager · Spring, TexasSeat filledVirtual Receptionist
Virtual ReceptionistClient follow-upScheduling
Franchise systems and operators we support
Empower BrandsBuzz Franchise BrandsMaid RightThe Brothers That Just Do GuttersHeroes Lawn CareMosquito Joe
What $2,083 includes

Everything around the person.

The remote professional is one component. The system around them is what makes it work.

✓
Role ROI Map and scorecard
The seat, the tasks that transfer and 3–5 weekly measurables, before anyone is hired.
✓
Recruiting and structured vetting
Sourced and screened against your scorecard. Consistent candidates, not a resume pile.
✓
Matching and interviews
You interview and choose your own person. No per-interview fee, and billing starts only after you select.
✓
Custom onboarding and SOP starter
A 30-day plan with tools, access and a manager cadence so the hire lands.
✓
Payroll and payment administration
No second payroll, no contractor paperwork, no compliance workflow on your desk.
✓
Equipment and remote infrastructure
Approved workstation standards and a support process when something breaks.
✓
Weekly QA, coaching and account support
You are not alone after placement. A cadence, an escalation path and a real person.
✓
Replacement support and 30-day guarantee
If it is not right, we fix it. Plain terms, not buried ones.
The Full-Time Scaler Seat
Launch offerFall onboarding window
$1,000your first monthBacked by the 30-day money-back guarantee.
Then $2,083 a month, flat — $25,000 a year for one dedicated 40-hour seat, the same price for every role.
✓Interview before you pay
✓Billing begins after you select
✓No recruiting or placement fee
✓Replacement support included
Takes about 60 seconds. No form to fill out.
FAQ

Answered questions.

Everything you might want to know, up front.

Yes. One professional, 40 hours a week, working inside your business and your systems. They do not juggle other clients. A freelancer completes tasks; a Scaler owns a seat.

A Scaler, not a freelancer
Full time, inside your business, with the system around them handled.
Build my free role plan

Tell us what is slowing your business down.

A few taps and we will name the first seat worth filling, what it should own, and how the full cost compares. No form to fill out, nothing billed until you select your Scaler.

✓No recruiting fees, ever
✓No per-interview fee
✓30-day satisfaction guarantee
✓A real person replies within minutes in business hours
Your free Role ROI Map
Step 1 of 6 · about 60 seconds
First, which are you?

So we send you to the right people.